Penfield.com Reviews
(Rated by 1695 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Google Pay
- Klarna
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.0
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.0
- Customer Service4.5
- Price & Quality4.0
Recent Customer Reviews (4)
Cécile Théberge
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Tom Short
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Maik Eichel
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Lisa Rockwell
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Payment Methods
Accepted Payment Options:
Prices for items on Penfield.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Google Pay
Klarna
Payment Process
- Payments can be made online during the checkout process.
- For Penfield.com credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Penfield.com Pros & Cons
Pros
1
Quality Products: Customers praise the great quality of materials and well-made products.
2
Fast Delivery: Some customers have reported fast delivery, even from England to the north of Scotland.
3
Wide Range of Products: Penfield offers a wide range of products including jackets, T-shirts, shirts, sweatshirts, trousers, gilets, fleece hoodies, and headwear.
4
Heritage and Function: The brand combines heritage and function in its outdoor clothing.
5
Customer Care Information: The website features a blog with articles on various topics and customer care information.
6
Free UK Shipping: Free UK shipping is available for orders over £150.
7
Return Policy: A 28-day return policy is available for items purchased online, with a 14-day return policy for sale items.
CONS
1
Customer Service Issues: Some customers have reported difficulties with customer service, including lack of response to requests for cancellations or refunds.
2
Delivery Issues: There have been complaints about not receiving orders even after 25 days, with no tracking number provided.
3
Return Issues: Some customers have experienced problems downloading returns forms online and have not received responses to multiple emails.
Penfield.com Features and Benefits
Features
28-day Return Policy
For items purchased online with a valid receipt or parcel summary documentation
14-day Return Policy for Sale Items
Must be returned within 14 days of receipt
Free UK Shipping
For orders over £150
International Shipping
Available for USA and Europe with cost calculated at checkout
End-of-Season Sale
Up to 70% off on various items
Quality Products
Customers praise the great quality of materials and well-made products
Fast Delivery
Some customers have reported fast delivery, even from England to the north of Scotland
Wide Range of Products
Offers a wide range of products including jackets, T-shirts, shirts, sweatshirts, trousers, gilets, fleece hoodies, and headwear
Heritage and Function
The brand combines heritage and function in its outdoor clothing
Customer Care Information
The website features a blog with articles on various topics and customer care information